Privacy Policy

Last updated: January 20, 2025

Welcome to Flojo! This Privacy Policy explains how goflojo.com (“Flojo”, “we”, “our”, or “us”) collects, uses, and shares information about you when you use our website and services. We value your privacy and are committed to protecting your personal information.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our website and services.

a. Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, password, and other information you provide.
• Profile Information: You may provide additional information when setting up your profile, such as your expertise areas, teaching experience, availability, or learning preferences.
• Session Information: Information related to booking and conducting learning sessions, including scheduling details, communication preferences, and session notes.
• Communication Information: If you contact us or provide feedback, we collect your contact details and the content of your messages.

b. Information Collected Automatically

We automatically collect certain data when you use our services:

• Usage Data: Information about your interactions with our website (e.g., pages visited, links clicked).
• Device and Log Data: Details about your device, including your IP address, browser type, and operating system.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect usage information and enhance your experience.

c. Information from Third Parties

We may receive information about you from third-party services, such as payment processors or social media networks, if you connect those accounts to Flojo.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services, including matching learners with expert instructors.
• Facilitate scheduling and communication between learners and experts.
• Process payments and manage transactions.
• Analyze and understand user behavior to improve our offerings.
• Respond to your inquiries and provide customer support.
• Comply with legal obligations and prevent fraud or abuse.

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data in the following circumstances:

• Between Users: We share relevant profile information between learners and experts when facilitating learning sessions.
• Service Providers: We share your data with trusted third-party service providers who assist us in operating our website and providing our services (e.g., cloud hosting, payment processing, analytics).
• Legal Compliance: We may share your information if required by law or in response to legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to update or correct inaccurate information.
• Deletion: You can request that we delete your account or personal data, subject to legal limitations.
• Opt-out: You can opt out of certain data collection practices, such as cookies or targeted advertising.

To exercise your rights, contact us at [email protected].

5. Data Security

We take data security seriously and use industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. However, no security measure is 100% effective, and we cannot guarantee the security of your data.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. You may request that we delete your information at any time, subject to legal obligations.

7. Children’s Privacy

Flojo is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 16, we will delete it promptly.

8. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. By using our website, you consent to these transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or sending an email to registered users. Your continued use of the website after the changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Flojo
Email: [email protected]

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This Privacy Policy was created to comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).